
Legal and support
Terms of Service
These terms describe the conditions for using the Golootlo Ecommerce Plugin for Shopify voucher validation and redemption workflows.
Last updated: May 13, 2026
Use of the app
The Golootlo Ecommerce Plugin is provided to help Shopify merchants configure Golootlo credentials, validate voucher codes, redeem eligible vouchers, and review validation and redemption activity.
Merchant responsibilities
Merchants are responsible for maintaining accurate Golootlo credentials, configuring valid Shopify discount rules, ensuring their store policies allow voucher usage, and complying with applicable laws and Shopify requirements.
Service availability
The app depends on Shopify services, merchant store configuration, database availability, and Golootlo API availability. Temporary interruptions may occur due to maintenance, third-party outages, or network issues.
Data and security
Merchant credentials are encrypted before storage. Merchants should keep app access limited to trusted staff and notify support if they believe credentials or store access may be compromised.
Limitations
The app does not guarantee that every voucher will be accepted by Shopify checkout or Golootlo systems. Voucher acceptance depends on Golootlo validation responses, Shopify discount configuration, order state, and merchant-specific rules.
Support and changes
We may update these terms as the app evolves. For support or questions about these terms, contact support@golootlo.pk.